What if you became aware that there was a ‘sales attraction potion’ you could take to prepare yourself to meet people when you’re selling. This ‘potion’, when taken, allowed people to relax, connect and communicate. Real dialogue happened and people could be helped and served. This connection allowed the engagement and dialogue that sales managers, salespeople and sales trainers have been trying to make happen for years. This ‘potion’ is real and the connection it allows, is necessary if consumers are to get what they want, increase sales and enable a business is to grow.
What if I told you this ‘potion’ has been around for years and really works? You’d be first in line. “Sign me up”, and “Where do I get more?” are the most common responses. The cynical salesperson wants to know how much it costs. What if I told you it’s free and the supply is unlimited? Well, guess what, it’s real, you can take it all the time and it will not only increase your sales, it will change your life.
What if I told you this ‘potion’ has been around for years and really works? You’d be first in line. “Sign me up”, and “Where do I get more?” are the most common responses. The cynical salesperson wants to know how much it costs. What if I told you it’s free and the supply is unlimited? Well, guess what, it’s real, you can take it all the time and it will not only increase your sales, it will change your life.
Most salespeople are infected with a ‘sales
repellent virus’ that their companies, sales managers and sales trainers
have handed out this ‘virus’ unknowingly, for free, for years. Even more
importantly, when a salesperson is left alone they catch this
‘sales repellent virus’ and even help spread it. What if I told
you when economic conditions get tougher the strength of the ‘sales repellent
virus’ increases and more is handed out? Most people in the profession of sales
think…’Not me, I’m couldn’t be infected with this virus’…but this virus has
been growing for several decades and if it isn’t treated with
the ‘sales attraction potion’ it’s will eventually make salespeople
extinct.
The result of the majority of
salespeople having the ‘sales repellent virus’ for many years now is that
selling has become more difficult and the relationship between salespeople and
consumers has become damaged. In fact this relationship is so dysfunctional
people don’t want to talk to salespeople and salespeople think ‘buyers are
liars’. With most salespeople infected with the ‘sales repellent virus’
consumers have become conditioned to avoid salespeople whenever possible and
only engage when they have to. The most common responses to becoming
aware of this ‘virus’ is, “What are you talking about?”, and “How can I make
sure I don’t have it or spread it?”
We’ll get to, how to avoid the ‘sales
repellent virus’ and how to get healed if you have it but it’s more important to
understand that there’s an antidote, ‘sales attraction potion’, that can
be used, and when used, will increase your sales, make customers and build your
business.
Remember, the supply of ‘sales
attraction potion’ is unlimited and free!
However, even when you know what it is
and how to use it, you’ll have to take it every day and you’ll have to keep
taking it every time you engage someone in a sales conversation. In short, the
‘sales attraction potion’ is simple to use but wear off easily because other
people will be trying to give you the ‘sales repellent virus’.
This usually happens unknowingly and if
you aren’t careful it’s easy to catch the ‘sales repellant virus’!
Let’s investigate the ingredients in the
potion and the virus that are the same. They include skills, attitudes and
actions that are necessary in the profession of sales but insufficient
without taking the ‘sales attraction potion’. These three ingredients are the
ones companies, sales managers and sales trainers have been teaching and
salespeople have been using for years while infected with the ‘sales repellent
virus’. Next, there is the active ingredient that attracts or repels
people. The ‘repellent virus’ makes people avoid and even lie to
salespeople while the ‘attraction potion’ connects and starts healing the
consumer and salesperson relationship.
By now, I know you’re ready for the
active ingredient…The ingredient that causes the ‘potion’ to attract and the
‘virus’ to repel, is a salespersons’ intention when engaging
consumers. Before a salesperson speaks and as they try to sell someone, their
intentions are felt intuitively by consumers and either attracts or repels them.
The consumer then decides unknowingly, preconscious, to connect or avoid the
salesperson. The salesperson’s intentions create their demeanor, presence and
attitudes and cannot be faked. What the consumer feels or reads is the genuine
intention from the salesperson.
The effects of the active ingredient in
the ‘virus’ the salesperson has is evident when consumers avoid talking to or
opening up even when salespeople ask good questions and genuinely cares about
the people they are trying to sell but is infected with the ‘virus’.
‘Trying to sell’ is the active ingredient in the ‘sales repellent virus’. The ‘virus’
even sabotages skilled salespeople who believe in their product and company,
care about the consumer, but unknowingly are infected! Even they will repel
people more often than they attract them. You can’t hide the virus from
people…it is always showing!
The best example of the effects of the
‘sales repellent virus’ or intention to sell, can be witnessed in a new home
sales office when watching the interaction between consumers and salespeople.
If there is a salesperson and a temp in the sales office and a consumer comes
in, they will most often engage the temp and avoid speaking to the salesperson.
I’ve personally witnessed this and over the years had many new home salespeople
confirm this behavior by consumers. It’s amazingly interesting that the
consumer is attracted by the ‘sales attraction potion’ the temp has taken or
repelled by the ‘virus’ salesperson is infected with. The consumer will engage
the person that is not infected with the ‘virus’ that contains the intention
‘to sell them something’.
Most companies, sales managers and sales
trainers want salespeople to say the right things to create a better
conversation with consumers. They want and teach salespeople to ask
better questions and be better listeners. The problem is, when salespeople try
to do this, while infected with the ‘sales repellent virus’, consumers won’t
engage them and the engagement or conversation stalls. As long as a
salesperson is infected with the ‘virus’, sales will continue to be difficult
and the relationship between consumers and salespeople will grow more
dysfunctional. In short, people will keep avoiding salespeople until they
become extinct.
The active ingredient in the ‘sales
attraction potion’ is the intention to help, serve and do what’s best
for the consumer. The intention to make customers, not sales,
is the missing ingredient and cannot co-exist with the intention to sell. In
fact, I’m convinced the intention to sell is the spoiled version of the
intention to make a customer. The ‘virus’ wasn’t and never has been anyone
intention to spread. It just mutated over the years from paying to much
attention to the desired results companies, sales managers, salespeople and
sales trainers wanted to create, instead of paying attention to what would
create the results. There is too much concern over what we want and not enough
concern over what customers want. It’s also obvious that in a difficult economy
we spend more time worrying and obsessing over the numbers and less time
concerned about the customers concerns so the effects of the ‘virus’ worsen and
spread.
When the ‘sales attraction potion’ is
taken, the missing link in the sales conversation happens…a connection between
the salesperson and the consumer. This connection causes or allows a
conversation or real dialogue to take place so a healthy relationship can
begin. This is the power of the ‘sales attraction potion’; it makes the
consumer/salesperson connection happen and allows the other ingredients in the
‘sales potion’ to be used to best serve the consumer.
The steps of a sale process, which have
been taught for many years in various forms, only happen when this connection
is made. Consumers only engage salespeople who have taken the ‘sales attraction
potion’. When the connection is made, people are served, customers are
made and sales increase while business grows.
Salespeople who regularly take the
‘sales attraction potion' are more energized because they enjoy their
profession more, adding to their success!
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