Tips & Traits Of Top Performers
Five Power Leadership
LEADERS SEEK RESPECT BEFORE APPROVAL OR FRIENDSHIP!
FIRST POWER...TRUST
Be accountable...Take responsibility
Create an open, positive, risk taking environment
Focus on solutions, not fault finding and assigning blame
See unwanted results as an opportunity to improve individuals and the organization
Don't be defensive...
You don't have to have all the answers...Just help people find them
SECOND POWER...HIGH STANDARDS
Raise the bar...The lowest form of behavior you allow is who you are as a leader
Blur the lines between job assignments...The mission is everyone's job
Don't allow average behavior
Assign and monitor all work to teach and coach using specifics
Hold people accountable
THIRD POWER...CARE
Manage people's attitudes before they become actions and poor results
Don't allow people to accept average behavior
Care enough to challenge people to get them to do what they don't want to do
Don't overreact...Make people more important than results and the results will improve
Teach, coach and mentor to help people grow
FOUTH POWER...VALIDATE PEOPLE
Make taking time for people a priority
Be respectful...Pay attention and listen
Ask people's opinions...Pay attention and listen
Reward extra effort...Pay attention
Make people feel important...Pay attention
Did I mention...Pay attention
FIFTH POWER...CHANGE
Be a change advocate...Lead the change
Encourage change...Ask people how they and the organization can improve
Question everything...Never except or settle for the status quo
Help people change to improve...When they don't, change your people
Be mindful that people will treat each other and your customers the way you treat them!
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