Tips & Traits Of Peak Performers



LEADERS EARN RESPECT...BEFORE APPROVAL OR FRIENDSHIP!

TIP...BUILD TRUST
     Be accountable...Take responsibility
     Create an open, positive, risk taking environment
     Focus on solutions, not fault finding and assigning blame
     See unwanted results as an opportunity to improve individuals and the organization
     Don't be defensive...
     You don't have to have all the answers...Just help people find them

TIP...SET & HOLD HIGH STANDARDS
     Raise the bar...The lowest form of behavior you allow is who you are as a leader
     Blur the lines between job assignments...The mission is everyone's job
     Don't allow average behavior
     Assign and monitor all work to teach and coach using specifics
     Hold people accountable

TRAIT...CARE MORE ABOUT PEOPLE THAN RESULTS
     Manage people's attitudes before they become actions and poor results
     Don't allow people to accept average behavior
     Care enough to challenge people to get them to do what they don't want to do
     Don't overreact...Make people more important than results and the results will improve
     Teach, coach and mentor to help people grow

TRAIT...SUPPORT & VALIDATE PEOPLE
     Make taking time for people a priority
     Be respectful...Pay attention and listen
     Ask people's opinions...Pay attention and listen
     Reward extra effort...Pay attention
     Make people feel important...Pay attention
     Did I mention...Pay attention

TRAIT...EMBRACE CHANGE, MAKE IT A RITUAL
     Be a change advocate...Lead the change
     Encourage change...Ask people how they and the organization can improve
     Question everything...Never except or settle for the status quo
     Help people change to improve...When they don't, change your people

Be mindful that people will treat each other and your customers the way you treat them!

1 comment:

  1. Thanks for sharing these traits of top leaders with us! I also want to become a great leader someday! My best friend actually recommended me several leadership courses at http://www.robinsonleadership.com. These courses seem to be very useful for future leaders! I think I'll follow them as soon as possible!:)

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